Talking Heads

We like to think we’re pretty good at what we do. But don’t take our word for it. Here’s what the locals think of us…

Testimonials

Rob & Lisa Broomwood Road Buying/selling property is a stressful enough experience, which is why it is so essential to have the right people to help you through the process. We have used your company four times for selling our property, and twice for renting, and we have always found the service provided as professional, honest and reliable with all of the team extremely pleasant to deal with. This cannot always be said for other agents in the area (or in fact any other area!).	Tom Auckland Road I think your service was extremely efficient and professional, which was in stark contrast to the experiences we were having with other agents. It was important for us that you took the time to understand our requirements as well as the strengths and weaknesses of the house so that the property could be marketed to the optimum level. Whether by design or not, you always seem to have good properties on your books, which again helped to put our home in good company.	Philippa Blenkarne Road We are very happy in our new life on the South Coast except for one thing – there is no John Thorogood. I suppose, having dealt with you on our last four home sales, we have come to expect a certain standard of service that is clearly hard to find. Now that you have such a fabulously efficient team, surely you could start a second business down here?! Please send my belated thanks to the team.
Martin & Helen Thurleigh Road We specifically chose Austin to sell our home over two multi-office agents because he impressed us with his integrity, directness and realism as well as his knowledge of our local area. We found all the staff friendly, helpful and keen to keep us informed. But we save our best praise for Austin himself who contributed significantly to bringing quite tricky negotiations to a mutually satisfactory conclusion with calm, determination and good sense.	Doug & Hilma Thurleigh Road We had heard about Thorogoods from friends in the area who thought very highly of them. Of all the agents I spoke to, Austin gave the best professional and objective advice. The entire team was helpful, knew our situation and were extremely professional and personable. We have been extremely happy with the service and support received in what was a very successful and satisfying exercise for us.	Sarah Montholme Road For me, the thing that stands out about John Thorogood is that they treat each client as an individual. We first used them to rent our property out, which they did in 2 days. We then moved to Australia and sold the property eight months later. Austin was always available out of hours to help us through the process. And with his long standing in the market, we felt we were in very safe hands. I can honestly say I do not believe we would have got the same service and felt so confident with any other agency.
Asif & Olivia Hillier Road A great service, professionally delivered. We felt like our transactions mattered to the John Thorogood team, rather than just being a commission.	Henrik & Marika Thurleigh Road I wanted to thank you for your exceptional efforts. We are so grateful. It has been a pleasure to work with your team.	Nigel Alderbrook Road Thanks Tom, quality service
Alison Honeywell Road Their expertise and knowledge of the SW11 area was extremely useful. We found Tom the perfect gentleman to deal with: he was both professional and extremely efficient, the communication was excellent, and he was a credit to your company.	Carolyn Winsham Grove We had three offers in one week, all at an asking price that was higher than any other valuations we had. Absolutely amazing! I would highly recommend using your company. If only all service companies could be like you! A very good personal service.	Nick Kelmscott Road Thank you all for the hard work and commitment that you have put into the sale. This now being the third occasion on which I have had the pleasure of doing business with John Thorogood Real Estate, I cannot imagine why anybody would even consider using another agent.
Rob Broomwood Road From initial valuation to completion of our sale, Austin and his team could not have been more professional, conscientious, and helpful. We were delighted with their service and would thoroughly recommend them to others.	Kate Bennerley Road We were very impressed last time by the professionalism but also real friendliness of all the team. Each member knew us by name. We received a very personal service and our experiences were completely repeated this time, too. We would wholeheartedly recommend you to others in the area.	Matt Mallinson Road/USA Door-stepping the other freeholder was above and beyond the call of duty and was probably the catalyst for finally getting the sale closed. We can't thank you enough for your efforts – the stress of selling the property from this side of the Atlantic would have been completely intolerable if it were not for the quality and quantity of your communication with us.
Anand SIngapore Happy New Year and congrats to you and the team in completing yet another transaction. I wanted to take this opportunity to thank you for all your assistance during the past few months. Your judgement and professionalism in transacting with the buyers was truly appreciated.	Steve Salcott Road Tom, my wife said that she has already spoken to you. I want to reiterate our thanks for all the hard work you put in on our behalf.	Andy & Martine, Sudbrooke Road Thank you for your hard work, professionalism and perseverance in handling the sale of our house.
Fraser Honeywell Road Thank you, Tom, for all your help: much appreciated. I'll expect you and Gareth to pop round for a drink now we're so near to your office!	Stuart & Portia Devereux Road We thought the whole process was handled brilliantly. The advice, the valuation etc were spot on from the very beginning. We were kept in touch throughout.	Anita Broomwood Road It was hassle-free and the communication worked at all times. I felt that I had people I could trust and I could talk to anyone in the office about the sale. Everyone was very helpful and positive.
Ryan & Teresa Nightingale Square Thank you very much for all your hard work. We both very much appreciate it, and you have all done a great job in a very professional manner. It has been a pleasure to have you as our agents, which we recognised from the beginning.	Kathryn Roseneath Road I found your service to be of a very high standard. At all times I was greeted with friendliness and good humour.	Andy Birchlands Avenue Anne, thanks for all your help during the tenancy – it all went very smoothly.
Alex Oakmead Road Austin, thanks very much for sorting out the sale of our flat in Balham. As always, your team provided an A1 service.	Simon Salcott Road Tom, I will spread the gospel of John Thorogood to all my friends in the local area. My experience of working with your agency and particularly you has been first class.	Alex & Carol Sudbrooke Road Austin, we both believe that you and Gareth have done an excellent job, fully justifying your reputation as one of the best Agents in the area, and that whenever we do sell it will certainly be through you.
Tessa Balham Park Road I found your service to be of a very high standard. Having met you all, I liked the fact you go back such a long way on a local basis, and understand – and are respected – by the local community. It provides a connection that larger agencies can’t match. I felt confident that I could talk to anyone and everyone at John Thorogood and they would be able to respond and be proactive. I particularly appreciated Gareth’s advice on tweaks to the property to make it more marketable. I personally liked his candour and the fact we were able to discuss things we could and couldn’t do apropos budget. All of you were polite, considerate, and sensitive to the running of our personal lives. And John Thorogood managed to find buyers when others didn’t. I think this is due to a combination of location experience and personal contact.	Frances Blenkarne Road Professional conduct, speed of reply, evident teamwork and general helpfulness have been very good. You were punctual, very friendly and, from what I overheard, very good at pointing out features, how things could be adapted to suit buyers etc. Gareth seemed good at reading what the buyers were after and helping them to see potential. Thank you for being professional, friendly, efficient and communicating well throughout the process. You always acted promptly on our wishes and at no point did we feel frustrated or that you were playing the sorts of games that can give estate agents a bad reputation.	Jo St. James' Drive Tom strikes the perfect balance between showing you round and letting you look for yourself when viewing a house. As a result you feel very comfortable when you’re with him in the property – he’s there to advise/answer questions but never in the way. This may sound like a small point but I think it can change the way you view a property: we only noticed the difference when we were with another agent.

About us

Property search